Fusion Finish | Fusion Finish Testimonials | Fusion | Finish | Refinishing
Testimonials Below Please let us know either good or bad so we can improve our service.
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"John, My wife and I love the bathtub and tile refinishing you did at our home in January 2016. Nothing but compliments for you! Even with my terrible allergies the smell was not all that bad and others need to know that you took an hour longer to allow the odor to vent because of my allergies! Thank you sir! "
Martin Russett |Uptown Dallas | 4/18/2016
"Excellent work. Thank you for the free sink refinishing. I allowed it to sit an extra day just like you said and it looks great. I did not want to replace that sink "
" A+ service all the way! On time, discounted my bathtub by $80.00 AFTER we had agreed on the price because it was in better shape then you expected. That is honesty!
"John, you came out to my house in Dallas and did my entire bathroom in white. WE LOVE IT! When my husband came home from out of town he was very impressed. My next door neighbor met you when you were working and she wants the tile around her bathroom done before Christmas.
" You came out March 09,2014 to repair my severely damaged fiberglass bathtub and It looks brand new. Outstanding work.
" I felt like I needed to email this over telling you how much we enjoyed having you do our shower. You let us know exactly what was going on and even called to let us know you would be 15 minutes late. I have never had a contractor arrive on time and I certainly never had one notify me they were going to be late. I thought you were extremely professional and your work is just absolutely gorgeous. I am 72 years old and I want other senior citizens to know that you are very trustworthy, do excellent work and your prices were cheaper then anyone else I called. However, I must admit. Your price is not what got you the job with us, your professionalism did. Keep doing what you're doing son and you will grow your business many times over"
"WOW!!! WOW!!! THANK YOU! THANK YOU! THANK YOU! Fantastic. I have told 3 other people on my street about you! My Bathtub and Tile look glossy and new! You know that car commercial where the guy stares at his car all night. Well every time I go by the Bathroom I turn the light on just to look at it. What a remarkable difference!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
If you had any issues or concerns or if you want to just tell me about your experience either good or bad please email us at : TrueFusionFinish@gmail.com (copy & Paste email address.)
The truth is Bathtub, tile, shower refinishing is a science. It does take experience to be able to manipulate the coatings and knowledge of what pressure to use to apply the coatings. The bathtub coatings are applied with just a few pounds of air pressure to gently lay the coating on the tub. Then the science plays it's part by bonding the new surface to the old. It literally takes Years of practice to get to a point where a Technician can refinish tile and porcelain to almost perfect condition. It also takes knowledge of how the subsurface torques when in use. This tells me what to apply to Fiberglass tubs and showers so the life of the Bathtub or Shower is years and not weeks.
BATHTUB DISASTERS : In my 20+ years of Fusion Finish I have seen everything from Krylon Paint cans used to regular latex wall paint and kilz used. One guy bought an HVLP spray gun used for car painting. Hooked it to his compressor and messed up the tub with so much goo and runs that I spent 2 days stripping it! There was automobile paint all over the floors, fixtures, mirrors..... it was truly a mess!
I want your business, your future business and I want you to be so thrilled with my service that you recommend me to all of your friends and Family! That takes the dedication to do the absolute best refinishing job possible each and every time! This is why I never rush jobs, Never try to meet a quota and could never work for a company or have a technician work for me. I am tougher on myself then any customer could ever be. However, I know that the surface I refinished for you will be seen and used by your Family and Friends Daily for years to come!
" I love your service, BUT.... I think your website has too much information! I found my self reading stuff out of curiosity. Your average customer isn't like me though I mean you have only done what........ 8 tubs for me so far?"
RE: Fusion Finish - Hello Jason. Lol. Yes sir after 8 tubs I don't think I need to tell you anything about refinishing! Lol. I put so much into my site because I want to educate my customers about refinishing. Some people say It's too much. However, I also have people that tell me they love the information. I tried to set it up so the Navigation Bar would get you to the information you need in case the customer did not want to read thru the other information.
"John this is Marcus. You did my Bathtub the last part of November. I would have NEVER EXPECTED you to come back out so quick when I called you. I also like the fact you did not try to charge me and you admitted what the problem was. You have a customer for life"
Grand Prarie, TX
RE: Fusion Finish - Hello Marcus. That was no problem at all sir. I am sorry for the trouble. I guess my gun was clogged and it was thin in that one area. I appreciate you being so nice about the problem and allowing me the opportunity to fix it. Any more problems please let Me know. I expect you to get a good 20 years use from that tub.
"The only bad thing was the nail salon smell it was not that bad though. You said it would go away in about an hour so I left for an hour and could barely smell it when I got back. It was not noticeable after about 2 hours."
RE: Fusion Finish -- Hello Cathy, I am sorry the smell lasted a little longer then usual. Most customers tell me within an hour the smell is gone. However, I should not have told you that because I did 2 showers and the tile floor for you so I am sure that added to the extra time. I sincerely apologize for the trouble. Thank you again for the work!
"I hired you to make my shower look new again and you did just that."
"Awesome work John. We honestly feel like we have a new bathtub. I can't think of anything you could do to improve your service. I loved being able to just text you and get a quick response. Arrival time was exactly on the minute. The fumes were not nearly as bad as I expected."
"A+++++++ service. The only bad thing was you arrived 30 minutes early and my dogs went nuts. I did not have time to get them in the kennel before you arrived."
RE: Fusion Finish -- Jeremy thank you for your testimonial. Your absolutely right arriving early can be as bad as arriving late if the customer is not ready. Because of what you said we now ask permission for early arrival of more than 15 minutes. Thank you for bringing this to our attention!
"I feel like I have a new Bigger Bathroom after having you do all of my tile, tub and floor"
"John you did my bathtub on August 12th 2011. I just wanted to drop you a note to say it still looks just like the day you did it! My neighbor used [EDITED OUT] to have her tub done 3 weeks ago and It is coming up in sheets! I'm giving her your number just in case they don't call back"
RE: Fusion Finish --- Glenn, Thank you sir for the kind words. If it is coming up in sheets then more than likely it did not bond to the surface. I just wanted to give you that bit of info. so your neighbor would know. If I'm needed please tell them to say you referred me so I will know what to expect.
"I was very pleased with the Bathtub you did for me. I was expecting it to have a painted look but it was very glossy. My Father said he is very happy with his shower and said to make sure I told you that. I hope he did not talk your head off."
Ft. Worth, TX.
RE: Fusion Finish - Thank you for your testimonial Alice. I absolutely enjoyed talking to your father.